Shipments and returns

Your pack shipment

Packages are generally dispatched weekly usually Thursday or Friday after receipt of payment and are shipped via Royal Mail International Shipping with tracking number and drop-off with signature. If you prefer delivery by Fed Ex with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Shipments by Post have one fixed fee, this means you can ship as many items as you want to any location for the same shipping fee. We advise you to group your items in one order. However, if you forget to order simply go back and order again, you will need to pay an additional shipping fee but this fee will be refunded back to your account. This means if you order 2, 3 or 20 times, so long we can ship in one parcel you only pay one shipping fee (any extra shipping fees will be refunded).

Boxes are amply sized and your items are well-protected.